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Mobile Banking Helps People Reconnect with their Finances

Fri, 17 Sep 2010

Up to three quarters of UK adults habitually overestimate the amount of money in their bank account . The latest figures released by Barclays indicate that customers are out of touch with their balance with an average oversight of £70.73.

In light of this, Barclays cite mobile banking as an important service. They point to a reported 84 per cent of mobile banking users acknowledging a better understanding of their finances . A number banks offer text message service to alert users about their balance information, allowing more up to date information on the go.

Barclays digital banking director Sean Gilchrist said "Mobile phone banking is still a relatively new way of doing your banking and it's really encouraging to see the positive impact it is having on helping people stay in control of their finances in a quick, easy and convenient way."

Meanwhile, a recent survey carried out by YouGov for online financial specialists Intelligent Environments found that mobile banking is high on the list of customer priorities. Their research showed that a quarter of 18-34 year olds would think more highly of their bank if they were given the option of mobile banking. This comes in addition to 74 per cent of those asked preferring to access their bank account online .
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