The government is being called to take action to protect consumers from fee-charging cash machines by the banking firm Nationwide .
A summit to discuss the problems of fee-charging ATMs is being held this week, with MPs, consumer groups and representatives from the banking world all given the chance to contribute to the debate.
Nationwide wants to see decisive steps taken to prevent consumers being charged unknowingly for withdrawing cash from their bank account .
It calls for cash machine providers to introduce clear red and green signs allowing consumers to immediately know whether or not they will be charged for conducted their banking via the machine.
Banking firms and building societies should also remain committed to keeping their ATMs free, it urged.
The government should be made responsible for monitoring the growth and the impact of fee paying machines on consumers.
Stuart Bernau from the banking firm said it would be a "disappointment" to customers banking with a number of major bank firms to discover that they are either refusing to agree to these requests or not making their stance clear on the issue.
Commenting on this week's summit he said: "If banks cannot commit to keeping free cash machine networks, the government must, at the very least, get the industry to commit to clear signs that show people at a glance if they will be charged for withdrawing cash.
"The meeting can only be called a success if it secures a clear and open commitment from all present," he added.
Action needed over cash machines, urges banking firm
Financial Services > e-banking > Banking news
Action needed over cash machines, urges banking firm
Tue, 02 May 2006
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