Online safety continues to be an issue for internet users and businesses alike, despite the internet industry spending billions each year in an effort to increase systems security and prevent hackers from obtaining people’s personal data.
Although banks guarantee to refund any money lost as a result of online fraud, the experience can often be traumatic and lead to a great deal of inconvenience as it may take a bank weeks or even months to be able to refund the money.
Another problem is the constant barrage of 'phishing' emails (a slang term for hackers’ fishing for bank details). Official-looking e-mails may be received supposedly from the users’ bank with a link to a bogus website. By clicking on this link and logging in to the site, the users may be unintentionally giving away their username and password. Therefore it is vital not to respond to these emails and ensure they are deleted at once.
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